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These terms and conditions ('terms') govern the relationship between you and ZUJI Pty Ltd (ABN 18 096 920 866) (ZUJI) and Webjet International Limited (CR No. 622399) Level 15 Hutchison House, 10 Harcourt Road, Central Hong Kong, Hong Kong (Webjet International) (together, jointly and severally, Webjet Group) in relation to the Services, and the provision of Hotel Rights by Webjet International. By using the Services you acknowledge that you have read and understood, and agree to be bound by these terms. You must be at least eighteen (18) years old to use the Services. If you are under eighteen (18) years old you must not use the Services.


1.1 The Services

(a) The services (Services) comprise:

(i) travel and accommodation booking websites (together, the Website) which provide the facility (Booking Facility) for customers to purchase (a Booking):

(A) travel-related goods and services offered on the Website (Travel Products) from airlines and other third-party travel providers (together, Travel Providers); and

(B) Hotel Rights (as defined below) from Webjet International; and

(ii) payment processing, documentation, ticketing services.

(b) Subject to you complying with these terms, ZUJI and/or Webjet International will provide the Services to you as set out in these terms.

(c) Webjet Group does not endorse or recommend any particular Travel Provider or hotel.

1.2 Information on the Website

(a) Some of the material accessible through the Website is provided by Travel Providers. This material does not form part of the Services, and Webjet Group is not responsible for this material. Webjet Group does not warrant, and disclaims any liability for the accuracy or completeness of the information provided by Travel Providers in relation to their Travel Products.

(b) Information provided through the Website is provided in good faith, and is subject to amendment at any time without notice.

(c)  You should make your own evaluation of the accuracy or completeness of any information, opinion, advice or other content available through the Website.

(d) The Website does not include all the Travel Products available in the market.

2. Travel Products

2.1 Product Terms

In addition to these terms, Travel Providers may impose (and you must comply with) their own terms and conditions in relation to their Travel Products (Product Terms) (for example, an airline's terms of carriage). Where applicable, you must accept and agree to those Product Terms to complete your Booking. You should carefully read the Product Terms specific to the applicable Travel Products before completing your Booking.

2.2 Flights

ZUJI acts on behalf of the applicable Travel Provider in relation to the sale of a flight. When you purchase a flight through the Booking Facility you agree to purchase that flight directly from that Travel Provider.

2.3 Hotel Rights

Webjet International enters into contracts with hotels for the acquisition of rights to access certain hotel rooms (Hotel Rights). When you use the Booking Facility to book a hotel room (as the Travel Product) you agree to purchase the Hotel Rights for that hotel room from Webjet International. You also agree:

(a) to comply with the applicable hotel's Product Terms; and

(b) that any further charges relating to your Booking (for example, minibar charges, and any transfer costs and meals not included in the Hotel Rights acquired) will be invoiced by, and paid by you to, the applicable hotel.

2.4 Holiday Packages

Packaged holidays (Holiday Packages) are made available by Webjet International by offering flights (as agent for ZUJI, who in turn acts as agent for the applicable Travel Provider) and Hotel Rights (in its own capacity) (each an, element). When you use the Booking Facility to book a Holiday Package:

(a) the terms which relate to Travel Products generally apply in relation to the flight element; and

(b) the terms which relate to Hotel Rights apply in relation to the hotel room element.

Webjet International will not, and is under no obligation to, disclose how any savings to you as part of a Package are comprised.

2.5 Car hire

(a) Travel Providers make cars available to hire through the Website. Where you hire a car:

(i) you enter into a contract to hire that car directly with the Travel Provider;

(ii) you must comply with any Product Terms and requirements of that Travel Provider (including procuring the appropriate insurance) and the driving laws of the country in which you have hired the car; and

(iii) Webjet Group has no responsibility for and excludes all liability in relation to that car hire.

(b) The car rental booking price is guaranteed in the local currency of the car rental location and has been converted to Australian dollars (where applicable) at the current rate of exchange. The price in Australian dollars may vary as a result of currency exchange fluctuations and as such can only be used as a guide.

(c) Your credit card details will be supplied to the car rental company to secure your booking and you will be required at car pick-up to provide your credit card.

2.6 Insurance

Third-party insurers makes travel insurance (Insurance) available to purchase through the Website. Before you purchase Insurance you must read and consider the product disclosure statement before making any decision to proceed.

(a) If you purchase Insurance:

(i) you enter into a contract in respect of that Insurance directly with the third-party insurer;

(ii) Webjet does not act as an insurer or provide that Insurance to you; and

(iii) Webjet has no responsibility for and excludes all liability in relation to that Insurance, including in relation to any claims made by you under it.

3. Your obligations

3.1 Your account

(a) To use the Booking Facility you may be required to create an online account (Account) and/or provide:

(i) personal information, including (in some cases passport details);

(ii) billing information;

(iii) any other information reasonably required by Webjet Group to complete your Booking; and

(iv) an Account password.

(b) You are responsible for all use of the Services, and all transactions entered into by means of the Services, under your Account. Webjet Group takes no responsibility for any transactions which may occur as a result of a disclosure by you of your password to third parties, or through any unauthorised access to your personal information.

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